“The contact center is currently being expanded, allowing us to offer a variety of new services and products for the benefit of our clients” “Our current Scottsdale contact center has been successful for Synergy and has reached maximum capacity” said Jo Halsey, COO/CIO, Synergy Solutions Inc. The new capacity is expected to create approximately 300 new local jobs when completed and Synergy expects to hire 100 new Customer Contact Representatives by February 1 st to service clients from this new space. Another benefit is that local capacity allows for hands on engagement from our Phoenix based leadership team” said Lori Fentem, President and Founder of Synergy Solutions. “We wanted to offer an expanded suite of solutions, with great accessibility for our west coast clients. Synergy has decided to expand in Scottsdale because of the strong labor pool, particularly for bi-lingual employees and seasoned business-to-business agents. The build out of this site is in process and expected to be completed in phases with the first phase ready by the end of January. To meet the needs of its current and future clients, the company recently leased the adjacent space to its current thriving center in Scottsdale, AZ and now occupies the entire building. Synergy’s corporate headquarters are in Phoenix and the company has maintained contact centers in the Phoenix area since it started operations in 1999. SCOTTSDALE, AZ – Janu– Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, is expanding the company’s footprint in Arizona by expanding their contact center capacity.
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